Privacy policy

Capertee Valley Bird Festival — updated 15 October 2026

** Welcome to the Capertee Valley Bird Festival website, dedicated to providing you with an exceptional bird watching event.

Located at 4045 Glen Alice Road, Glen Alice, New South Wales, Australia, we are committed to safeguarding your privacy and ensuring a secure online experience.

Capertee Valley Bird Festival is a registered name of Glen Alice Community Association Inc. (“we”, “us” or “our”). We respect your privacy and are committed to handling personal information responsibly. This policy is guided by the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Information we collect
We collect information you provide when you subscribe to festival updates, submit an enquiry or contact us about participating, volunteering or sponsorship. This may include your name, email address, other contact details and information you include in your message.

You can make a general enquiry without giving your name, although we need a contact method if you would like a reply.

How we use your information
We use your information to:

Respond to your enquiries and requests.
Send festival newsletters and updates when you subscribe.
Coordinate participation, volunteering or sponsorship you have expressed interest in.
Who can access your information
Form submissions are received by the Bird Festival committee. Information may be accessed by authorised committee members and Association representatives who need it for the purposes described above.

We also use service providers to operate our website, process forms and manage email. We use Gmail and other providers such as mailerlite to communicate and send newsletters. Information may also be disclosed where required or authorised by law.

Storage and security
We take reasonable steps to protect personal information against loss, misuse and unauthorised access or disclosure. We retain information for as long as reasonably needed for the purposes described in this policy or to meet legal obligations, and then take reasonable steps to delete or de-identify it.

Our use of online service providers, including Google, may involve processing or storage outside Australia.

reCAPTCHA and cookies
Our form uses Google reCAPTCHA to help prevent spam and abuse. This service may collect technical information about your browser, device and interactions, and use cookies for security checks.

Google’s Privacy Policy and Terms of Service, referenced in the reCAPTCHA notice, relate to Google’s service. This policy explains how we handle your personal information.

Unsubscribing
You can stop receiving festival newsletters at any time by replying to an email with “Unsubscribe” or contacting [email protected].

Access, corrections and complaints
To request access to your personal information, ask for a correction or raise a privacy concern, contact:

Glen Alice Community Association Inc.
Email: [email protected]

We will respond within a reasonable period. If you are dissatisfied with our response, you can contact the Office of the Australian Information Commissioner for information about your options. Its ability to investigate will depend on whether the matter falls within its jurisdiction.

Changes to this policy
We may update this policy as our activities or services change. The current version will be published on this page with its updated date.